The Top Questions to ask when selecting an Outplacement Company

January 5, 2012

Career Advice comes in many different ways. Advice on choosing a reputable Outplacement Company falls into the same category. So how can you be sure that the Outplacement Company you opt for will meet your needs and career aspirations ?

Before even comparing the companies in the market place, identify precisely what you require from the service provider. The ability of the organisation to meet your needs is the priority. Having identified your key needs, now compare and contrast what is available. Ask around to see if a friend or colleague has used the services of an outplacement company. Approach a professional organisation such as the CIPD for career advice and guidance.

Outplacement and Career Management are all about people. The quality of the coaches is of paramount importance. This is a people business unless you opt for an on line facility with no personal involvement. Determining how important this service is to you will quickly make you realise that personal face to face coaching is a number one priority.

Transparency of the process, content and fees is essential from day one. You must ensure that there are no hidden extras. A reputable Outplacement Company such as The Career Management Organisation Ltd (TCMO) will offer at least two free, no obligation consultations at the front end to explain in detail what is involved as well as inviting you to meet the coaches involved. Initial career advice should be free.

At the end of the process, you as the client, must receive value for money. You must be totally satisfied if not delighted by the outcome. This is where guarantees come into play. Some Outplacement Companies will offer a service over a period of time but not all clients will achieve their next move during that time. TCMO offer life time career support as part of their portfolio of services, an in built insurance policy in respect of your career.

So, what are the top questions you need to ask when selecting an Outplacement Company ?

1. Do they meet your needs ?
2. Are they transparent in respect of the process, content and fees?
3. Quality of their coaches – can you meet with them before commitment?
4. Are they members of a professional organisation such as the CIPD ?
5. What guarantees are offered ?
6. Are they innovative – compare their services to others.
7. Can you visit their offices to get a feel for the operation and see the set up.

Retaining an Outplacement Company represents an “investment in your career”
This is a golden opportunity to start on a journey to success in your career – unfortunately many people quit looking for a career when they find a job.